Speakers

Revolutionizing the World

Visionary Speakers

Sankaran Venkataramanan

Exec Vice President & Head Customer Engagement

Axis Bank

Ranjit Ganguly

Head Customer & Business Excellence

TATA Power

Suraj Shetty

Head of Customer Experience, Learning & Development

Kissht

Uday Bhosale

Head of CX & Service

Hamilton Housewares

Hiral Saimy

Head Service Excellence, CX

Aditya Birla Capital

Jyoti Arora

Head-Customer Experience and D2C Operations

Borosil

Bansari Mehta

Head of Customer Experience

Tata Digital

Biswajit Dutta

Head- AI-First Customer Strategy, CRM, Loyalty, CX & Analytics

Metro Brands Limited

Vaibhav Rao

Head of Commercial Excellence and Innovation for Asia

Pfizer

Anurag Khare

CRM & Digital Marketing Sr. Leader and General Manager

Deepak Fertilisers & Petrochemicals Corporation Ltd.

Rakesh Gupta

Head of Customer Service

Panasonic

Navin Thakur

Senior Vice President- Marketing, Sales & CRM

Vascon Engineers Ltd.

Bhupendra Singh

Head of Revenue Systems (Salesforce) CX, Lifecycle & Journeys

Kotak Neo

Ankit Goenka

Senior Vice President Strategy & Transformation

Bajaj General Insurance

Sachin Chhabra

Operations (CXO) & VP - Customer Excellence

ZebPay

Dr. Roy (Brandologist, Behavioral Scientist) Kshemendra

Communications & Digital Transformation- Agency, PD, Banka, Broca, DST.

Tata AIA Life Insurance

Aditya Das

Director, Head of Growth & Omnichannel Marketing

Cipla

Ravi Doshi

Chief Business Officer | Former CEO & Board Member Driving Greenfield Builds, Governance & People-Centric Growth

Mirae Asset Financial Services (I) Limited.

Gaurav Garg

Chief of Business & Director

JM Financial Services -DBG

Anand Bhatia

Chief Data Officer and Analytics

HDB Financial Services Ltd.

Jyotirmay Raghuwanshi

Associate General Manager & Head Digital CX

Godrej Enterprises Group

Rishi Jain

Digital Transformation Leader

Adani Group

CA.Navratan Bohra

Vice President - Digital Initiatives

Anand Rathi Share and Stock Brokers Ltd

Vaibhav Agarwal

Head of Digital & Sr. General Manager

Shalina Healthcare

Ashish Shah

Director – R&D, Mobile Surgery Product Engineering & Design Centre

Philips