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Summit & Awards 2022 · CX

CX Innovation and Technology Summit & Awards

Data Driven Decision making for superior Customer Experience

Past edition

About this edition

CX Innovation and Technology Summit & Awards 2022 is part of Empiric Business Media's CX programme. The summit & awards 2022 runs under the theme “Data Driven Decision making for superior Customer Experience”.

Customer experience, marketing technology and personalisation leaders working on data-driven decision-making.

Who attends

Senior decision-makers from across the CX ecosystem — heads of function, their direct reports, and the solution partners they evaluate.

Agenda

A detailed agenda was not published online for this edition.

What the day includes

  • Keynotes & panels

    Practitioners presenting real work, not product decks.

  • Roundtables

    Small-format, chaired discussion under Chatham House convention.

  • One-to-one meetings

    Matched on stated requirement, scheduled on the day.

  • Awards & recognition

    Category awards judged on submitted evidence.

  • Hosted networking

    Breaks, lunch and the evening reception, hosted by sponsors.

  • Exhibition floor

    Solution partners on the main circulation route.

Other CX editions