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3rd Edition · CX

CX Innovation & Technology Summit & Awards

Data Driven Decision making for superior Customer Experience

Past edition

About this edition

3rd Edition CX Innovation and Technology Summit & Awards 2023 is part of Empiric Business Media's CX programme. The 3rd edition runs under the theme “Data Driven Decision making for superior Customer Experience”.

Customer experience, marketing technology and personalisation leaders working on data-driven decision-making.

Who attends

Senior decision-makers from across the CX ecosystem — heads of function, their direct reports, and the solution partners they evaluate.

Agenda

A detailed agenda was not published online for this edition.

What the day includes

  • Keynotes & panels

    Practitioners presenting real work, not product decks.

  • Roundtables

    Small-format, chaired discussion under Chatham House convention.

  • One-to-one meetings

    Matched on stated requirement, scheduled on the day.

  • Awards & recognition

    Category awards judged on submitted evidence.

  • Hosted networking

    Breaks, lunch and the evening reception, hosted by sponsors.

  • Exhibition floor

    Solution partners on the main circulation route.

Other CX editions